Bespoke pieces at Jaco Atelier are crafted exclusively to order. Each item is made by hand according to your selected materials, finishes, and specifications.
The following policy outlines the process, timeline, and terms that apply to all bespoke requests.
Bespoke production typically requires 3–6 weeks, depending on complexity and material availability.
Additional time may be needed for rare leathers, specialty colors, or custom features.
You will receive a timeline estimate once your request has been reviewed.
Features such as initials, monograms, custom sizing, and special requests are crafted individually for each order.
Once production begins, no modifications can be made to personalization details.
Stamp placement, color, and stitching method must be confirmed before production.
Bespoke orders may require a full upfront payment or a deposit, depending on the project.
Deposits are non-refundable once materials have been ordered.
For questions, clarifications, or assistance with your commission, you may contact our atelier:
contact@jaco.gr